Global (Europe) - Multiple Services Degradation

We have identified the root cause of this incident, and our engineering team is actively working on a solution.

Some messages processed during the incident window may experience delays and will be reprocessed once services are fully restored.

We will provide further updates once the services have been confirmed to have recovered.

Our engineering team is actively investigating the issue and we will share additional updates as soon as new information becomes available.

We are continuing to work on a fix for this issue and our engineering team is actively investigating. We will provide further updates as soon as new information becomes available.

This is to inform you that we are currently experiencing degradation with multiple services.
You may observe delays with usage and processing.
Our team is working on this and more updates will follow in the next update.