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SMS Delivery Failures from a Subset of AT&T Numbers in the United States

Minor Impact Resolved Duration: 3h 18m September 9, 2026
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Current answer

Heymarket experienced a minor incident: SMS Delivery Failures from a Subset of AT&T Numbers in the United States. ServiceAlert observed recovery on Sep 9, 2026.

Official Heymarket status page Current Heymarket status ServiceAlert observed status change:

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Incident Lifecycle

Identified Identified Monitoring
Affected Components
Messaging Twilio SMS Twilio MMS

Incident Timeline

Monitoring
We have observed a recovery in SMS delivery from a subset of phone numbers to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Sep 9, 2026 at 8:47 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 9, 2026 at 7:36 PM UTC
Identified
Customers may be experiencing SMS delivery failures from a subset of phone numbers to AT&T network subscribers in the United States. Our Carrier Team has identified the cause and is working to resolve the issue. We will provide another update as soon as more information becomes available.
Sep 9, 2026 at 7:36 PM UTC
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