Heap Connect Syncs: Possibility Of Stale Data (EU Only)

Minor Impact Monitoring Ongoing March 30, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been applied and latency is beginning to recover
Mar 30, 2026 at 5:21 PM UTC
Identified
We are experiencing latency in our upstream data source. Syncs running during this period in the EU may have stale data. We will post an update within the hour.
Mar 30, 2026 at 2:30 PM UTC
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