All modules are running slow in Prod1/2/3/4 due to cloud provider incident
Incident Lifecycle
Affected Components
Platform
Platform
Platform
Platform
Incident Timeline
Monitoring
We are observing improved latencies across the board following the fix implemented by our cloud provider. We are continuing to monitor the situation closely and will provide further updates as warranted.
We noted some stuck executions for CI for couple of customers, which we are investigating
We noted some stuck executions for CI for couple of customers, which we are investigating
Aug 20, 2026 at 5:17 PM UTC
Identified
Our cloud provider has confirmed an ongoing incident impacting multiple regions. Harness pipelines have not experienced failures as a result, though some users may continue to experience slowness. We are monitoring the situation closely and will provide updates as more information becomes available.
Aug 20, 2026 at 4:50 PM UTC
Investigating
We are continuing to investigate this issue.
Aug 20, 2026 at 4:32 PM UTC
Investigating
Our cloud provider is facing an active incident and we are following up.
Aug 20, 2026 at 4:22 PM UTC
Investigating
The slowness could cause either of below symptoms:
- Pipelines not starting
- Delays in execution
- Pipelines being cancelled due to timeouts
- Pipelines not starting
- Delays in execution
- Pipelines being cancelled due to timeouts
Aug 20, 2026 at 4:05 PM UTC
Investigating
We are currently investigating this issue.
Aug 20, 2026 at 3:37 PM UTC
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