GoTo

GoTo Connect Call Quality issue

Major Impact Identified Ongoing April 6, 2026

Incident Lifecycle

Investigating Identified

Incident Timeline

Identified
Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.
Apr 6, 2026 at 1:16 PM UTC
Investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing issues with call quality for GoToConnect Web, Desktop and Mobile.

Our engineers are working to identify the issue and will provide another update shortly.
Apr 6, 2026 at 12:58 PM UTC
Was your business affected by this GoTo outage?
Set up instant alerts for GoTo — be the first to know about outages via email, Slack, Teams, or Discord.
Set Up Alerts → View GoTo History

Similar GoTo Incidents

GoTo Connect - Call audio quality Major Mar 25, 2026 GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions Major Mar 18, 2026