GoTo Connect - Call audio quality
Incident Lifecycle
Incident Timeline
Monitoring
Our engineers have corrected the issue and we are confirming that all services are functional.
We will continue monitoring the situation and provide a final update shortly.
We will continue monitoring the situation and provide a final update shortly.
Mar 25, 2026 at 4:20 PM UTC
Identified
Our engineers have identified the issue and are now actively working towards a resolution.
We will provide another update shortly.
We will provide another update shortly.
Mar 25, 2026 at 4:15 PM UTC
Investigating
We are actively investigating reports that some GoTo Connect customers may be experiencing audio issues on calls
Our engineers are working to identify the issue and will provide another update shortly.
Our engineers are working to identify the issue and will provide another update shortly.
Mar 25, 2026 at 4:08 PM UTC
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