Customers' search not up to date

We’ve mitigated for the issue and we’re continuing to monitor closely and will share any further updates if needed.

We are currently experiencing an issue where customer search results in the Helpdesk may not reflect the most up-to-date information.

Our team is actively investigating the problem and working on a fix. In the meantime, some recently created or updated customer records may not appear correctly in search results.

We will provide an update as soon as more information is available.

Thank you for your patience.

We are currently experiencing an issue where customer search results in the Helpdesk may not reflect the most up-to-date information.

Our team is actively investigating the problem and working on a fix. In the meantime, some recently created or updated customer records may not appear correctly in search results.

We will provide an update as soon as more information is available.

Thank you for your patience.