Gorgias
E-commerce helpdesk providing customer support automation for Shopify, Magento, and BigCommerce stores.
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About Gorgias
E-commerce helpdesk providing customer support automation for Shopify, Magento, and BigCommerce stores.
Who uses Gorgias?
Businesses and teams that rely on Gorgias for their daily operations. When Gorgias is running smoothly, users can focus on their work without disruption.
What happens when Gorgias goes down?
When Gorgias experiences an outage, users may face service disruptions and workflow interruptions. ServiceAlert.ai monitors Gorgias around the clock so you can be the first to know.
Frequently Asked Questions
Check the current status of Gorgias above. We monitor the official status page and aggregate user reports in real time.
You're on the right page. ServiceAlert.ai monitors Gorgias around the clock using official status APIs, user reports, and social media signals. You can also visit the official Gorgias status page directly.
View the SLA tracking and incident history sections above for Gorgias's uptime performance. For detailed records, see the full outage history.
Sign up for ServiceAlert.ai to receive instant outage alerts for Gorgias via email, Slack, Microsoft Teams, Google Chat, or Discord. The free tier includes email alerts, and Team/Enterprise plans unlock all channels.