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Gorgias

Ticket Search is delaying on one of the helpdesk cluster

Major Impact Monitoring Ongoing May 21, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 21, 2026 at 8:12 AM UTC
Investigating
We are currently investigating this issue.
May 21, 2026 at 7:21 AM UTC
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