Operational disruptions affecting select Freightos Marketplace customers in mainland China
View the provider incident record →Current answer
Freightos experienced a minor incident: Operational disruptions affecting select Freightos Marketplace customers in mainland China. ServiceAlert observed recovery on Oct 13, 2026.
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Incident Lifecycle
Incident Timeline
Monitoring
The issue still persists intermittently with enhanced performance but not yet resolved.
https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy
https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy
Oct 13, 2026 at 12:11 PM UTC
Monitoring
Cloudflare support team confirmed they routed the traffic around most affected locations in Mainland China to our domain to ensure improved perfoamnce.
Oct 13, 2026 at 9:52 AM UTC
Identified
CloudFlare is still working on delivering a fix.
Oct 13, 2026 at 6:47 AM UTC
Identified
CloudFlare team is working on a resolution with their network partners.
We are following up with them on it and will surely keep you posted.
We are following up with them on it and will surely keep you posted.
Oct 12, 2026 at 7:32 PM UTC
Identified
Issue is caused by performance degradation in CloudFlare services inside China, no resolution ETD yet.
https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy
https://www.cloudflarestatus.com/incidents/cyxclg7nnhjy
Oct 12, 2026 at 2:44 PM UTC
Investigating
We are currently investigating this issue.
Oct 12, 2026 at 12:54 PM UTC
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