AutoRec Matching: Transaction Import and NetSuite Sync Disruption
Incident Lifecycle
Incident Timeline
Investigating
We are continuing to investigate this issue.
May 8, 2026 at 3:25 PM UTC
Investigating
We are currently investigating an issue affecting AutoRec Matching. Users are able to upload transaction files successfully, however uploaded transactions are not appearing for matching. Additionally, clients with NetSuite connected accounts are experiencing failures when pulling transactions or 'user is currently matching' messages.
We are actively investigating and will provide updates as they become available.
We are actively investigating and will provide updates as they become available.
May 8, 2026 at 3:25 PM UTC
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