Problems with logging in to FlippingBook Publisher and creating flipbooks on Flippingbook Cloud
View the provider incident record →Current answer
FlippingBook experienced a critical incident: Problems with logging in to FlippingBook Publisher and creating flipbooks on Flippingbook Cloud. ServiceAlert observed recovery on Oct 20, 2026.
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Incident Lifecycle
Affected Components
FlippingBook Publisher Cloud (cld.bz)
Flipbooks
Flipbooks conversion
Log in
Account
Stats
Incident Timeline
Monitoring
We have not seen any issues yet and see that clients can log in and upload publications now. If you still encounter any issues, contact our support team at support@flippingbook.com. We will continue monitoring this issue with above-average interest for the next 24 hours.
Oct 19, 2026 at 7:30 AM UTC
Monitoring
We have implemented a fix and are monitoring the results. Under the current load everything is looking fine, so we are cautiously optimistic.
Oct 17, 2026 at 10:42 AM UTC
Identified
We have found the likely cause of this issue and plan to deploy a major fix this weekend. If you urgently need to upload a flipbook. we advise you to create a trial account for FlippingBook Online instead. Our support team (support@flippingbook.com) can give further advice.
We completely understand that this is highly frustrating, and we sincerely apologize.
We completely understand that this is highly frustrating, and we sincerely apologize.
Oct 15, 2026 at 6:24 PM UTC
Identified
The fix was not working as intended. It is again not possible to log in to FlippingBook Publisher or to upload publications to FlippingBook Cloud.
Oct 14, 2026 at 9:28 AM UTC
Monitoring
We have implemented a fix. Everything should work now. The last problems, logging in to FlippingBook Publisher and Uploading to FlippingBook Cloud, should be resolved. If you encounter any issues after all, please contact support@flippingbook.com. Thank you for your patience and understanding
Oct 14, 2026 at 8:56 AM UTC
Monitoring
FlippingBook Online
* Exporting stats or reports is not available at the moment.
* Viewing stats in the account is now possible.
* Creating new flipbooks and replacing PDFs in existing flipbooks are working normally.
FlippingBook Publisher
* Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable.
* Existing publications hosted on cld.bz remain fully accessible.
* Exporting stats or reports is not available at the moment.
* Viewing stats in the account is now possible.
* Creating new flipbooks and replacing PDFs in existing flipbooks are working normally.
FlippingBook Publisher
* Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable.
* Existing publications hosted on cld.bz remain fully accessible.
Oct 13, 2026 at 8:14 PM UTC
Monitoring
FlippingBook Online
* Exporting stats or reports is not available at the moment.
* Viewing stats in the account is now possible.
* Creating new flipbooks and replacing PDFs in existing flipbooks are working normally.
FlippingBook Publisher
* Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable.
* Existing publications hosted on cld.bz remain fully accessible.
* Exporting stats or reports is not available at the moment.
* Viewing stats in the account is now possible.
* Creating new flipbooks and replacing PDFs in existing flipbooks are working normally.
FlippingBook Publisher
* Logging in to FlippingBook Publisher and uploading or updating publications on FlippingBook Cloud are currently unavailable.
* Existing publications hosted on cld.bz remain fully accessible.
Oct 13, 2026 at 8:00 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Oct 13, 2026 at 5:41 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 13, 2026 at 5:15 PM UTC
Identified
We have restored conversion possibilities and resolved problems with statistics for FlippingBook Online.
Oct 13, 2026 at 4:33 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 13, 2026 at 2:43 PM UTC
Identified
We are continuing to work on a fix for this issue.
Oct 13, 2026 at 1:59 PM UTC
Identified
The access issues are still present, so our developers are continuing their work on resolving the problem. Our sincere apologies for the inconvenience this has caused.
Oct 13, 2026 at 12:48 PM UTC
Monitoring
Our team has implemented a fix for the problem, and we are currently monitoring the results.
Oct 13, 2026 at 12:35 PM UTC
Investigating
There is a confirmed problem with using FlippingBook Online accounts.
* Publications are visible in your account.
* It is not possible to create new publications or replace the PDF in existing ones. (though it is possible to make other changes.)
* Stats for publications are not appearing
It is also not possible to log in to FlippingBook Publisher or to upload/update publications on FlippingBook Cloud.
This is a top-priority issue for us and we will keep you informed about any progress ASAP.
* Publications are visible in your account.
* It is not possible to create new publications or replace the PDF in existing ones. (though it is possible to make other changes.)
* Stats for publications are not appearing
It is also not possible to log in to FlippingBook Publisher or to upload/update publications on FlippingBook Cloud.
This is a top-priority issue for us and we will keep you informed about any progress ASAP.
Oct 13, 2026 at 12:25 PM UTC
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