Problems with first-time purchases on our pricing page
View the provider incident record →Current answer
FlippingBook experienced a major incident: Problems with first-time purchases on our pricing page. ServiceAlert observed recovery on Nov 4, 2026.
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Incident Lifecycle
Affected Components
Payments
Public Website (flippingbook.com)
Incident Timeline
Monitoring
A fix has been implemented by our partners, and we are monitoring the situation.
Nov 4, 2026 at 10:10 AM UTC
Investigating
We are seeing that the checkout page is not automatically loading when one of the plans is selected on our Pricing page. Our payment processing partner Cleverbridge is already aware of the issue and their team is working on addressing it. We will be providing all updates on the incident as soon as there are any.
Nov 4, 2026 at 9:59 AM UTC
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