3rd Party: Twitter Ads and Twitter Organic connections are experiencing sync failures due to an HTTP 503 (Service Unavailable) error

Minor Impact Monitoring Ongoing April 7, 2026

Incident Lifecycle

Identified Identified Identified Identified Monitoring

Incident Timeline

Monitoring
The hotfix to handle 503 errors and attempt retries on failed endpoints has been deployed. We have confirmed a significant drop in sync failures as a result and will continue monitoring for any further failures.
Apr 7, 2026 at 10:47 PM UTC
Identified
A hotfix will be deployed to handle 503 errors from the Twitter API and to skip failing endpoints after several retries.

We are still waiting for an update from X regarding the issue:
https://devcommunity.x.com/t/503-error-while-requesting-12-stats-jobs-accounts-accountid/262061
Apr 7, 2026 at 9:50 PM UTC
Identified
We’ve logged an issue with the Twitter support team and will share updates shortly.
Link: https://devcommunity.x.com/t/503-error-while-requesting-12-stats-jobs-accounts-accountid/262061
Apr 7, 2026 at 5:23 PM UTC
Identified
We have identified that the '/stats/jobs/accounts/' endpoint is returning HTTP 503 (Service Unavailable), impacting syncs.
Apr 7, 2026 at 5:18 PM UTC
Identified
The issue has been identified and we are working to resolve it.
Apr 7, 2026 at 4:30 PM UTC
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