Fivetran

Fivetran : Few Amazon Selling partner connections are failing for the all_listings_report

Minor Impact Monitoring Ongoing April 8, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 8, 2026 at 2:07 PM UTC
Identified
We have identified that the connections are failing with the below error

all_listings_report endpoint sync failed with error: Cannot invoke "com.fivetran.platform.interfaces.connector.SharedContext.safeFileBufferFactory()" because "this.sharedContext" is null
Apr 8, 2026 at 12:50 PM UTC
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