Awin connection syncs are failing with 500 internal server error for transaction endpoint

Minor Impact Monitoring Ongoing April 4, 2026

Incident Lifecycle

Identified Identified Monitoring

Incident Timeline

Monitoring
We have successfully implemented a workaround by skipping the Transaction endpoint sync for now. We will continue monitoring all affected connections and have also reached out to the awin source team.
Apr 4, 2026 at 10:52 AM UTC
Identified
As a temporary workaround, our development team is skipping the Transaction endpoint. We will contact the source to investigate the issue and work on a fix.
Apr 4, 2026 at 8:44 AM UTC
Identified
The issue has been identified as originating from the source side and we are working to resolve it.
Apr 4, 2026 at 8:05 AM UTC
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