Some Twitter Ads connections are failing due to a null primary key exception
Incident Lifecycle
Incident Timeline
Monitoring
Twitter has identified an outage and services have now returned to normal:
https://devcommunity.x.com/t/x-api-service-outage/262778
A hotfix has also been deployed to prevent further failures due to null primary keys. We have observed connections begin to recover and will continue monitoring.
https://devcommunity.x.com/t/x-api-service-outage/262778
A hotfix has also been deployed to prevent further failures due to null primary keys. We have observed connections begin to recover and will continue monitoring.
Apr 14, 2026 at 10:48 PM UTC
Identified
We have identified an issue where the source API is returning null values in a primary key field (segment) for some reports, resulting in sync failures.
We are actively working on a fix to skip these rows so that syncs can continue without interruption. We will provide another update as more information becomes available.
We are actively working on a fix to skip these rows so that syncs can continue without interruption. We will provide another update as more information becomes available.
Apr 14, 2026 at 7:21 PM UTC
Identified
The issue has been identified and we are working to resolve it.
Apr 14, 2026 at 4:40 PM UTC
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