New Incident Management + Host Exposure Scanning — Shipped April 12

3rd Party: Multiple Twitter and Twitter Ads connections are failing with "HTTP 503 Service Unavailable"

Minor Impact Monitoring Ongoing March 26, 2026

Incident Lifecycle

Identified Identified Identified Identified Monitoring Monitoring

Incident Timeline

Monitoring
Many Twitter and Twitter Ads connections have recovered, and the rate of severe errors has dropped significantly over the past 2 hours.
We are still seeing intermittent 500 and 503 errors for a small subset of connections.

X (Twitter) has not yet marked the incident as resolved on their status page, and we will continue to monitor for full recovery.

https://docs.x.com/status
Mar 26, 2026 at 11:41 AM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Mar 26, 2026 at 10:40 AM UTC
Identified
We have reached out to the third-party to obtain the latest status on this issue and are currently awaiting their response.

Additionally, we have started observing "HTTP 500 – Internal Server Error" for a few connections.

At this time, there are no further updates available on their status page. We are continuing to closely monitor the situation and will share updates as soon as we receive more information.
Mar 26, 2026 at 8:35 AM UTC
Identified
The third-party is still working on this incident, and there have been no further updates on their status page at this time.

We are continuing to closely monitor the situation and will keep you informed as soon as we receive any new information.
Mar 26, 2026 at 5:56 AM UTC
Identified
The issue has been identified as being caused by a problem on the third-party side. They have also acknowledged and posted an update on their page (link below).

https://docs.x.com/status

We are closely monitoring the situation and will provide further updates as soon as more information becomes available.
Mar 26, 2026 at 4:09 AM UTC
Identified
The issue has been identified and we are working to resolve it.
Mar 26, 2026 at 3:30 AM UTC
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