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3rd Party: Snapchat Ads connections are failing with error "500 Internal Server Error"

Minor Impact Monitoring Ongoing March 18, 2026

Incident Lifecycle

Identified Monitoring

Incident Timeline

Monitoring
We experienced an intermittent issue with a third-party API service that resulted in 500 errors. Connections are now recovering, and we are continuing to closely monitor sync performance.
Mar 18, 2026 at 6:13 AM UTC
Identified
The issue has been identified and we are working to resolve it.
Mar 18, 2026 at 5:50 AM UTC
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