3rd Party: Amazon Selling Partner Connection syncs are failing with 500 Internal Server Error
Incident Lifecycle
Incident Timeline
Monitoring
The connections are recovering and we are currently monitoring the syncs.
Apr 28, 2026 at 2:15 AM UTC
Identified
We are currently seeing an increase in 500 Internal Server Error responses due to degraded performance in the Amazon Selling Partner API, as indicated on their status page. This is a third-party issue on ASP's side, and we are continuing to monitor the connections.
ASP Status Page: https://sellercentral.amazon.com/sp-api-status
ASP Status Page: https://sellercentral.amazon.com/sp-api-status
Apr 28, 2026 at 12:55 AM UTC
Identified
The issue has been identified and we are working to resolve it.
Apr 28, 2026 at 12:45 AM UTC
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