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3rd Party: Qualtrics connector syncs failing with error "Ticket export failed."

Minor Impact Monitoring Ongoing April 28, 2026

Incident Lifecycle

Identified Identified Monitoring

Incident Timeline

Monitoring
The issue on Qualtrics’ side has been resolved, and connector syncs are now recovering. We are continuing to monitor the results closely.
Apr 28, 2026 at 4:25 PM UTC
Identified
Sync failures are occurring due to an outage in Qualtrics’ Ticket Export API.

We are monitoring the situation. For more details, please visit: https://status.qualtrics.com/incidents/wj65y7rwfx2j
Apr 28, 2026 at 3:41 PM UTC
Identified
The issue has been identified and we are working to resolve it.
Apr 28, 2026 at 3:05 PM UTC
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