Current answer
Files.com experienced a minor incident: Syncs Delayed. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Remote Server Integrations (Sync and Mount)
Incident Timeline
Identified
We have identified the cause of the delays to Sync operations, and are currently remediating the issue. We expect the delayed Syncs to begin to run again shortly. No other Files.com services are affected.
Sep 23, 2026 at 1:25 PM UTC
Investigating
We are investigating reports of delays to Syncs. Other Files.com services are not affected.
Sep 23, 2026 at 1:17 PM UTC
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