F5 Distributed Cloud - Service Interruption - DNS resolution failures - INC-20260508-456
Incident Lifecycle
Incident Timeline
Monitoring
The F5 Distributed Cloud team has validated and confirmed that the issue causing intermittent DNS resolution failures has been resolved.
We are now monitoring the environment closely to ensure continued performance. All systems are currently Operational.
Thank you for your patience while we work to resolve this matter.
We are now monitoring the environment closely to ensure continued performance. All systems are currently Operational.
Thank you for your patience while we work to resolve this matter.
May 8, 2026 at 11:01 AM UTC
Identified
The F5 Distributed Cloud team has identified the root cause of the intermittent DNS resolution failures. Our engineering team is now actively implementing a fix to restore full stability across the affected regions.
While we work on the resolution, some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
We will provide further updates as the fix is deployed. Thank you for your continued patience.
While we work on the resolution, some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
We will provide further updates as the fix is deployed. Thank you for your continued patience.
May 8, 2026 at 9:38 AM UTC
Investigating
We are currently investigating intermittent DNS resolution failures affecting multiple regions. Our engineering team is actively working to identify the root cause and restore full stability. Some customers may experience occasional failures when attempting to reach certain endpoints or services that rely on DNS lookups.
We will provide updates here as more information becomes available. Thank you for your patience and understanding.
We will provide updates here as more information becomes available. Thank you for your patience and understanding.
May 8, 2026 at 8:15 AM UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting one or more services in multiple regions.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified pote...
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified pote...
May 8, 2026 at 7:31 AM UTC
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