F5 Distributed Cloud - Service Degradation - DNS resolution issue - INC-20260520-462
Incident Lifecycle
Incident Timeline
Monitoring
The F5 Distributed Cloud team has successfully resolved the issue that was causing intermittent DNS resolution failures.
All services are now operating normally, and we are closely monitoring the environment to ensure continued stability and performance.
All services are now operating normally, and we are closely monitoring the environment to ensure continued stability and performance.
May 20, 2026 at 6:58 PM UTC
Investigating
At approximately 16:25 UTC, we identified DNS-related issues resulting in availability degradation for some services. Customers utilizing F5 DNS may be affected.
Our engineering teams are actively working on corrective measures to address these resolution issues. Additionally, we are investigating the root cause and implementing further mitigation strategies to prevent recurrence.
We are committed to keeping you informed and will share another update within 60 minutes, or sooner if more infor...
Our engineering teams are actively working on corrective measures to address these resolution issues. Additionally, we are investigating the root cause and implementing further mitigation strategies to prevent recurrence.
We are committed to keeping you informed and will share another update within 60 minutes, or sooner if more infor...
May 20, 2026 at 5:56 PM UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting our DNS services.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact a...
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potential service impact a...
May 20, 2026 at 5:01 PM UTC
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