F5 Distributed Cloud - Service Degradation - CDN nodes in degraded state - INC-20260520-459
Incident Lifecycle
Incident Timeline
Monitoring
The F5 Distributed Cloud team confirms that all CDN nodes are fully operational. Traffic is flowing normally and no further disruption is expected at this time. We remain in a monitoring phase to ensure continued stability and optimal performance.
Please contact our support team if you need assistance.
Thank you for your patience and understanding.
Please contact our support team if you need assistance.
Thank you for your patience and understanding.
May 21, 2026 at 5:23 PM UTC
Identified
The F5 Distributed Cloud team is actively working on the recovery of affected CDN nodes. We can confirm that traffic disruption is no longer expected, users may continue to experience latency during this period. We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.
May 21, 2026 at 7:23 AM UTC
Identified
The F5 Distributed Cloud team has identified the the issue affecting CDN services and are actively working on corrective measures.
We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.
We will share further updates on the progress as they become available, please feel free to reach out to our support team for prompt assistance.
May 21, 2026 at 4:18 AM UTC
Investigating
The F5 Distributed Cloud CDN services are experiencing service degradation issue, It is impacting our CDN capabilities during this duration. Customers may experience intermittent traffic disruptions and increased latency as traffic is being rerouted to healthy CDN nodes during this period. We will continue to monitor the situation closely and share timely updates as additional information becomes available.
May 21, 2026 at 2:33 AM UTC
Investigating
This advisory is to inform you that we are currently investigating reports of service degradation affecting the F5 XC's internal CDN edge nodes.
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potenti...
We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update.
Investigation Status:
• We have identified potenti...
May 21, 2026 at 12:39 AM UTC
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