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Delayed processing of receipts sent by email

Major Impact Resolved Duration: 6h 34m November 13, 2026
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Current answer

Expensya experienced a major incident: Delayed processing of receipts sent by email. ServiceAlert observed recovery on Nov 13, 2026.

Official Expensya status page Current Expensya status ServiceAlert observed status change:

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Incident Lifecycle

Identified
Affected Components
Fast Scan

Incident Timeline

Identified
Microsoft Exchange is having an outage, and it is affecting how we processes receipts received vi email.

Please use the mobile app or the web app to add your receipts for now.
You don't need to resend any of the emails you already sent. We expect emails that are waiting to be processed automatically once Microsoft resolves the incident.
Nov 13, 2026 at 7:30 AM UTC
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