Current answer
eVoice experienced a minor incident: Voice Service Degraded. ServiceAlert observed recovery on Oct 28, 2026.
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Incident Lifecycle
Affected Components
Voice Servers
SIP Routers
Incident Timeline
Monitoring
Voice Services have been restored, and systems are operating normally. Our teams are continuing to closely monitor the environment to ensure service stability and confirm that the issue has been fully resolved.
We will provide a final update once we are confident that services remain stable.
We will provide a final update once we are confident that services remain stable.
Oct 28, 2026 at 9:10 PM UTC
Identified
Our teams have identified the root cause of the intermittent disruption affecting our Voice Services. The teams are actively working on implementing a fix to restore service stability and prevent further disruptions.
We will continue to monitor the situation closely and provide additional updates as we make progress toward full resolution.
We will continue to monitor the situation closely and provide additional updates as we make progress toward full resolution.
Oct 28, 2026 at 8:53 PM UTC
Investigating
We are currently investigating an intermittent service disruption affecting our Voice Services. Our teams are actively working to identify the root cause, assess the scope of the impact, and restore service stability as quickly as possible.
We are treating this as a high-priority incident and will provide further updates as more information becomes available.
We are treating this as a high-priority incident and will provide further updates as more information becomes available.
Oct 28, 2026 at 8:50 PM UTC
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