New AI Incident Response, Multi-Region Agents, and Custom-Domain Status Pages — May 2026
Monitor Features overview Vendor status Uptime & synthetic checks Certificate lifecycle Operate Incident management Live demo
By goal Replace your stack Why ServiceAlert Competitor comparisons Alternatives directory By signal Reliability hub   · Uptime rankings   · SLA compliance Outage map
Services
Check & scan SSL security grader Status checker DNS lookup Response time WHOIS lookup Calculators SLA calculator Downtime calculator Embed Status badges All tools →
Pricing
Guides Help center Uptime monitoring RUM & analytics Teams & shared monitors Developer API reference Status badges Learn Blog Outage reports FAQ Changelog
Dashboard
Optimizely Service

Flags permission issue.

Critical Impact Monitoring Ongoing May 20, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 20, 2026 at 10:10 AM UTC
Investigating
We are continuing to investigate this issue.
May 20, 2026 at 10:01 AM UTC
Investigating
We are currently investigating the issue.
May 20, 2026 at 9:42 AM UTC
Was your business affected by this Optimizely Service outage?
Set up instant alerts for Optimizely Service, be the first to know about outages via email, Slack, Teams, or Discord.
Set Up Alerts → View Optimizely Service History

Similar Optimizely Service Incidents

CMP: Some Home Page Sections & Requests Module Displaying No Data Major May 18, 2026 Optimizely Graph - One of our USEA production clusters have intermittent availability issues Minor May 6, 2026 Content Recommendations - Intermittent Dashboard Issues in APAC region Minor Apr 9, 2026 Experiment Publishing Delay Minor Apr 7, 2026 Optimizely Data Platform - APIs - APAC Region Minor Mar 30, 2026