Content Recommendations - Intermittent Dashboard Issues in APAC region
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 9, 2026 at 9:16 AM UTC
Investigating
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers.
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.
Apr 9, 2026 at 8:50 AM UTC
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