Increased error rates for microsoft-multilingual-e5-large
Incident Lifecycle
Incident Timeline
Monitoring
Unfortunately, we can no longer support the E5 Multilingual Large model on the Elastic Inference Service due to continued upstream provider issues. Any customers requiring this model should set up custom inference endpoints using their own API keys.
Aug 13, 2026 at 6:26 PM UTC
Investigating
We're seeing some improvement in availability but are continuing to monitor the situation. We will follow up with more information in due course.
Aug 13, 2026 at 2:45 PM UTC
Investigating
We are seeing elevated error rates from the upstream provider for the microsoft-multilingual-e5-large embedding model. Search embedding requests to this model may fail. We are investigating
Aug 13, 2026 at 8:32 AM UTC
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