Current answer
Eduka experienced a critical incident: Asia/SG servers temporarily unavailable. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Eduka Platform Hosting - Asia Cluster
Incident Timeline
Identified
Some client platforms appear unaffected. The criticity of the incident has been reduced to partial outage.
Sep 23, 2026 at 8:42 AM UTC
Identified
a RAM overload has occured on one of the servers; and at the same time, another server is unreachable and does not reboot. We are initiating repair procedures
Sep 23, 2026 at 8:38 AM UTC
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