Service Issue Reported – EBSCO System error when accessing persistent links
View the provider incident record →Current answer
EBSCO experienced a major incident: Service Issue Reported – EBSCO System error when accessing persistent links. ServiceAlert observed recovery on Sep 1, 2026.
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Incident Lifecycle
Affected Components
EBSCOhost Research Databases
EBSCO Discovery Service
Publication Finder
Incident Timeline
Investigating
We have received reports of an issue with users receiving an EBSCO System Error screen when attempting to access some persistent links. Our engineering teams are currently investigating the issue and we will update this page when more information is available.
Sep 1, 2026 at 3:25 PM UTC
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