Current answer
E2B experienced a major incident: Template builds failing. Resolved on Oct 21, 2026.
The notice publication date does not establish the outage start. Provider resolved: .
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Provider notice timeline
Affected Components
Template Builds
Template Builds
Template Builds
Template Builds
Incident Timeline
Resolved
Between 14:03 and 14:06 UTC on October 21, new template builds failed to start with the error “500: invalid build configuration, contact support”.
This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it.
We apologize for any disruption.
This was caused by a configuration issue on our side, which has been fixed. Template builds are working normally again. Running sandboxes were not affected. If a build failed during this window, please retry it.
We apologize for any disruption.
Oct 21, 2026 at 2:06 PM UTC
Identified
We have identified an issue causing new template builds to fail.
Oct 21, 2026 at 2:03 PM UTC
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