Search Indexing Delays (Incident 4539)
Incident Lifecycle
Incident Timeline
Identified
As a continuation of incident 4517, a subset of customers may experience incomplete search results for historical documents older than one year. A fix is currently underway, and full resolution is anticipated by Wednesday, March 18, 2026 at 11:00 AM UTC.
Mar 18, 2026 at 12:13 AM UTC
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