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[Cellulant] Apparent incident with payment processing in Ivory Coast

Minor Impact Resolved Duration: 5h 1m November 10, 2026
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Current answer

dLocal experienced a minor incident: [Cellulant] Apparent incident with payment processing in Ivory Coast. ServiceAlert observed recovery on Nov 10, 2026.

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Incident Lifecycle

Investigating
Affected Components
Ivory Coast - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Cellulant in IVORY COAST . We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 10, 2026 at 11:03 AM UTC
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