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[Cielo] Apparent incident with payment processing in Brazil

Minor Impact Resolved Duration: 33m August 26, 2026
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Current answer

dLocal experienced a minor incident: [Cielo] Apparent incident with payment processing in Brazil. ServiceAlert observed recovery on Aug 26, 2026.

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Incident Lifecycle

Investigating
Affected Components
Brazil - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Cielo in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 26, 2026 at 12:31 AM UTC
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