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[Getnet- BANCO DE CREDITO E INVERSIONES] Apparent incident with payment processing in Chile

Minor Impact Resolved Duration: 2h 15m October 17, 2026
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Current answer

dLocal experienced a minor incident: [Getnet- BANCO DE CREDITO E INVERSIONES] Apparent incident with payment processing in Chile. ServiceAlert observed recovery on Oct 17, 2026.

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Incident Lifecycle

Investigating
Affected Components
Chile - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Getnet in Chile. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 17, 2026 at 8:35 AM UTC
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