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[Monnify-Moniepoint] Apparent incident with payment processing in Nigeria

Minor Impact Resolved Duration: 9h 32m October 2, 2026
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Current answer

dLocal experienced a minor incident: [Monnify-Moniepoint] Apparent incident with payment processing in Nigeria. ServiceAlert observed recovery on Oct 3, 2026.

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Incident Lifecycle

Investigating Investigating Investigating
Affected Components
Nigeria - Payment Processors

Incident Timeline

Investigating
We are continuing to investigate this issue.
Oct 3, 2026 at 1:43 AM UTC
Investigating
We are continuing to investigate this issue.
Oct 2, 2026 at 10:29 PM UTC
Investigating
We have identified some processing issues with Monnify-Moniepoint in Nigeria. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 2, 2026 at 8:22 PM UTC
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