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[Airtel] Apparent incident with payment processing in Kenya

Minor Impact Resolved Duration: 1h 18m November 6, 2026
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Current answer

dLocal experienced a minor incident: [Airtel] Apparent incident with payment processing in Kenya. ServiceAlert observed recovery on Nov 6, 2026.

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Incident Lifecycle

Investigating
Affected Components
Kenya - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Airtel in Kenya. We have contacted the processor and we will provide an update as soon as it becomes available.
Nov 6, 2026 at 9:31 PM UTC
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