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[BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE] Apparent incident with payment processing in Mexico

Minor Impact Resolved Duration: 1h 5m October 10, 2026
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Current answer

dLocal experienced a minor incident: [BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE] Apparent incident with payment processing in Mexico. ServiceAlert observed recovery on Oct 10, 2026.

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Incident Lifecycle

Investigating
Affected Components
Mexico - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with BANCO AZTECA S.A. INSTITUCION DE BANCA MULTIPLE in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 10, 2026 at 11:49 AM UTC
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