[FIRSTRAND BANK LIMITED] Apparent incident with payment processing in South Africa
View the provider incident record →Current answer
dLocal experienced a minor incident: [FIRSTRAND BANK LIMITED] Apparent incident with payment processing in South Africa. ServiceAlert observed recovery on Oct 26, 2026.
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Incident Lifecycle
Affected Components
South Africa - Payment Processors
Incident Timeline
Identified
FNB is currently experiencing degraded performance related to their banking app. Some Pay By Bank users transacting via FNB may experience slow response times or intermittent errors. They are also noting degraded performance on payouts.
They are noting recovery on Card
Our team is monitoring the situation and will provide updates as they become available.
They are noting recovery on Card
Our team is monitoring the situation and will provide updates as they become available.
Oct 26, 2026 at 8:44 AM UTC
Investigating
We have identified some processing issues with FIRSTRAND BANK LIMITED in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 26, 2026 at 8:03 AM UTC
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