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[FirstRand Bank] Apparent incident with payment processing in South Africa

Minor Impact Resolved Duration: 34m September 5, 2026
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Current answer

dLocal experienced a minor incident: [FirstRand Bank] Apparent incident with payment processing in South Africa. ServiceAlert observed recovery on Sep 5, 2026.

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Incident Lifecycle

Investigating
Affected Components
South Africa - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with FirstRand Bank in South Africa. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 5, 2026 at 1:55 AM UTC
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