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[Doku] Apparent incident with payment processing in Indonesia

Minor Impact Resolved Duration: 14m August 28, 2026
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Current answer

dLocal experienced a minor incident: [Doku] Apparent incident with payment processing in Indonesia. ServiceAlert observed recovery on Aug 28, 2026.

Official dLocal status page Current dLocal status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Indonesia - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Doku in Indonesia. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 28, 2026 at 7:31 AM UTC
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