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[BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico

Minor Impact Resolved Duration: 54m September 8, 2026
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Current answer

dLocal experienced a minor incident: [BANCOPPEL S.A. INSTITUCION DE BANCA MULT] Apparent incident with payment processing in Mexico. ServiceAlert observed recovery on Sep 8, 2026.

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Incident Lifecycle

Investigating
Affected Components
Mexico - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with BANCOPPEL S.A. INSTITUCION DE BANCA MULT in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 8, 2026 at 11:50 AM UTC
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