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[BAC Credomatic] Apparent incident with payment processing in Guatemala

Minor Impact Resolved Duration: 25m October 24, 2026
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Current answer

dLocal experienced a minor incident: [BAC Credomatic] Apparent incident with payment processing in Guatemala. ServiceAlert observed recovery on Oct 24, 2026.

Official dLocal status page Current dLocal status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
Guatemala - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with BAC Credomatic in Guatemala. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 24, 2026 at 8:09 AM UTC
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