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[BBVA Bancomer SA] Apparent incident with payment processing in Mexico

Minor Impact Resolved Duration: 19m October 18, 2026
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Current answer

dLocal experienced a minor incident: [BBVA Bancomer SA] Apparent incident with payment processing in Mexico. ServiceAlert observed recovery on Oct 18, 2026.

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Incident Lifecycle

Investigating
Affected Components
Mexico - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with BBVA Bancomer SA in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 18, 2026 at 5:10 AM UTC
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