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[Cellulant] Apparent incident with payment processing in Senegal

Minor Impact Resolved Duration: 58m September 10, 2026
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Current answer

dLocal experienced a minor incident: [Cellulant] Apparent incident with payment processing in Senegal. ServiceAlert observed recovery on Sep 10, 2026.

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Incident Lifecycle

Investigating Monitoring
Affected Components
Senegal - Payment Processors

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Sep 10, 2026 at 2:55 PM UTC
Investigating
We have identified some processing issues with Cellulant in SENEGAL. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 10, 2026 at 2:06 PM UTC
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