New Multi-region uptime checks and custom-domain status pages

[ACH] Apparent incident with payment processing in Colombia

Minor Impact Resolved Duration: 2h 35m September 17, 2026
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Current answer

dLocal experienced a minor incident: [ACH] Apparent incident with payment processing in Colombia. ServiceAlert observed recovery on Sep 17, 2026.

Official dLocal status page Current dLocal status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating
Affected Components
Colombia - Payment Processors

Incident Timeline

Investigating
We are continuing to investigate this issue.
Sep 17, 2026 at 2:34 AM UTC
Investigating
DAVIPLATA is experiencing internal issues with the PSE service The entity's technical team is working to restore the service.
Sep 17, 2026 at 12:04 AM UTC
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