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[Kushki-Bco Pacifico] Apparent incident with payment processing in Ecuador

Minor Impact Resolved Duration: 15m October 24, 2026
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Current answer

dLocal experienced a minor incident: [Kushki-Bco Pacifico] Apparent incident with payment processing in Ecuador. ServiceAlert observed recovery on Oct 24, 2026.

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Incident Lifecycle

Investigating
Affected Components
Ecuador - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Kushki-Bco Pacifico in Ecuador. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 24, 2026 at 8:59 AM UTC
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