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dLocal

[BANCOPPEL S.A] Apparent incident with payment processing in Mexico

Minor Impact Resolved Duration: 2h 38m August 22, 2026

Incident Lifecycle

Investigating Investigating
Affected Components
Mexico - Payment Processors

Incident Timeline

Investigating
We are continuing to investigate this issue.
Aug 22, 2026 at 10:14 PM UTC
Investigating
We have identified some processing issues with BANCOPPEL S.A in Mexico. We have contacted the processor and we will provide an update as soon as it becomes available.
Aug 22, 2026 at 8:11 PM UTC
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